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At Square Brandix, we aim to ensure that your print products and other ordered materials are prepared and dispatched according to the requirements agreed for your order.
Orders are processed after the required order details, artwork, specifications, and other necessary information have been received and confirmed. Processing may vary depending on the nature and requirements of the order.
Shipping and delivery arrangements depend on the order, quantity, destination, and applicable service requirements. Any available shipping information, applicable charges, and estimated delivery details will be communicated during the order or inquiry process.
Customers are responsible for providing accurate and complete delivery information. Any delay or issue caused by incorrect, incomplete, or outdated address details may affect delivery.
Shipping charges, where applicable, may vary according to the destination and order requirements. The applicable shipping cost will be communicated as part of the order process.
Delivery timelines may be affected by factors such as destination, transportation conditions, operational circumstances, or other events beyond the reasonable control of Square Brandix. Any significant delivery-related update available to us will be communicated accordingly.
Custom printing, bulk printing, and other specially requested orders may require order-specific coordination before dispatch. Customers should ensure that all required specifications and delivery details are confirmed before production and shipment.
If you receive an order that appears damaged or does not match the confirmed order requirements, please contact Square Brandix promptly with the relevant order details and supporting information so that the matter can be reviewed.
For questions regarding shipping, delivery, or your order, please contact Square Brandix through the Contact Us page or the contact details provided on our website.